Focus exclusively on developing software to assist practitioners, breeders, and trainers with their management needs.
Personalized approach also enables the team to build a deeper understanding of each account.
Account Managers have work history specifically in the veterinary field and understand commonly used industry terms and needs.
Not a Standard Software Platform — Industry Specific and User Driven
Interface and capabilities are highly intricate.
Accommodates the unique needs of large veterinary practices, including specialized departments and staff members with varying levels of tech expertise and interest in using the system.
Dedication to engagement with users to gather input and ideas ensures a continuous evolution to meet the evolving industry needs.
Features are driven by user requests.
Customers experience platform features derived from the successful management practices of others, enhancing their experience.
Dedicated Account Managers with Industry Knowledge and Experience
No help desk system.
Clients do not need to repeatedly provide the same information to the Wise Option Team.
Personalized approach also enables the team to build a deeper understanding of each account.
Account Managers have work history specifically in the veterinary field and understand commonly used industry terms and needs.
Clients have their own Network/Database
Less vulnerable to network issues or exposure.
Version adoption can be tailored per client instead of all at once.
If a client identifies an error and informs WO support within 7 days, the team can revert to that specific time slot, isolate the data, “undo the data” during that timeframe, and allow for re-entry. For instance, if a client made a significant billing mistake between 12pm-2pm, support could go back to that time frame and take corrective action.
Multiple Data Sources for Input and Output
Web, desktop and mobile platforms provided.
If one source is unavailable, another one is accessible.
In case of error, different systems are available for searching data and client history, even if one system is down.
